Privacy Policy
Effective Date: March 4, 2025
Arlo Pet Supplies (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit [ArloPets.co] (the “Site”) or interact with our services. By using our Site, you agree to the terms outlined below.
Information We Collect
We collect the following types of information to improve our services and provide a seamless shopping experience:
a) Information You Provide
• Account Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: Processed securely by third-party providers; we do not store credit card details.
• Customer Support: Any messages or emails you send us.
• Account Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: Processed securely by third-party providers; we do not store credit card details.
• Customer Support: Any messages or emails you send us.
b) Information Collected Automatically
• Device & Browsing Data: IP address, browser type, and pages visited.
• Cookies & Tracking: Used to enhance site functionality and analyze performance.
• Device & Browsing Data: IP address, browser type, and pages visited.
• Cookies & Tracking: Used to enhance site functionality and analyze performance.
c) Information from Third Parties
• Marketing & Advertising Partners: Data from analytics providers and advertising networks.
• Payment & Shipping Providers: Transaction and delivery details to process your orders.
• Marketing & Advertising Partners: Data from analytics providers and advertising networks.
• Payment & Shipping Providers: Transaction and delivery details to process your orders.
How We Use Your Information
We use your information for:
• Order Fulfillment: Processing transactions and shipping products.
• Customer Support: Responding to inquiries and managing returns.
• Marketing & Communications: Sending promotions and updates (you can opt out anytime).
• Website Improvement: Enhancing functionality, security, and user experience.
• Order Fulfillment: Processing transactions and shipping products.
• Customer Support: Responding to inquiries and managing returns.
• Marketing & Communications: Sending promotions and updates (you can opt out anytime).
• Website Improvement: Enhancing functionality, security, and user experience.
How We Share Your Information
We do not sell your personal data. However, we may share it with:
• Service Providers: Payment processors, shipping carriers, and analytics tools.
• Legal Authorities: If required by law or to protect our rights.
• Advertising Partners: Limited data may be used for targeted promotions.
• Service Providers: Payment processors, shipping carriers, and analytics tools.
• Legal Authorities: If required by law or to protect our rights.
• Advertising Partners: Limited data may be used for targeted promotions.
Your Rights & Choices
a) Managing Your Data
• Unsubscribe: Opt out of marketing emails using the “Unsubscribe” link.
• Cookies: Adjust your browser settings to control tracking.
• Access & Updates: Request your personal data or account changes by contacting us.
• Unsubscribe: Opt out of marketing emails using the “Unsubscribe” link.
• Cookies: Adjust your browser settings to control tracking.
• Access & Updates: Request your personal data or account changes by contacting us.
b) Data Deletion Requests
You may request that we delete your personal information by emailing happypets@arlopets.co. Certain data may be retained for legal or transactional purposes.
Data Security
We use industry-standard measures to protect your information:
• Secure Transactions: Payments are processed with encryption.
• Limited Access: Only authorized personnel can access sensitive data.
• Data Retention: We retain information only as needed for business and legal compliance.
• Secure Transactions: Payments are processed with encryption.
• Limited Access: Only authorized personnel can access sensitive data.
• Data Retention: We retain information only as needed for business and legal compliance.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
• Request details about personal data we collect.
• Ask us to delete your data, subject to legal exceptions.
• Opt out of data-sharing for targeted advertising.To exercise your rights, email happypets@arlopets.co with “California Privacy Request” in the subject line.
• Request details about personal data we collect.
• Ask us to delete your data, subject to legal exceptions.
• Opt out of data-sharing for targeted advertising.To exercise your rights, email happypets@arlopets.co with “California Privacy Request” in the subject line.
GDPR Compliance (For EU Customers)
If you are in the European Union (EU), UK, or EEA, you have the right to:
• Access and update your personal data.
• Withdraw consent for data processing.
• Request data deletion (“Right to be Forgotten”).To make a GDPR request, email happypets@arlopets.co with “GDPR Request” in the subject line.
• Access and update your personal data.
• Withdraw consent for data processing.
• Request data deletion (“Right to be Forgotten”).To make a GDPR request, email happypets@arlopets.co with “GDPR Request” in the subject line.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. If you interact with third-party links, their policies will apply.
Changes to This Policy
• We may update this Privacy Policy. The latest version will always be posted on this page.
• If significant changes are made, we will notify users via email or website announcement.
• If significant changes are made, we will notify users via email or website announcement.
Contact Us
For any privacy-related questions, contact us at:
Email: happypets@arlopets.co
Website: [ArloPets.co]
By using our website, you acknowledge that you have read and agree to this Privacy Policy.
