Terms of Service
Effective Date: March 4, 2025
Welcome to Arlo Pet Supplies (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website [ArloPets.co] (the “Site”) and the purchase of our products. By accessing the Site or making a purchase, you agree to these Terms. If you do not agree, please do not use our services.
Use of the Site
• You must be at least 18 years old or have parental consent to use our website.
• You agree to use the Site and our products only for lawful purposes and in compliance with these Terms.
• We reserve the right to refuse service, cancel orders, or restrict access if we suspect fraud, abuse, or policy violations.
• You agree to use the Site and our products only for lawful purposes and in compliance with these Terms.
• We reserve the right to refuse service, cancel orders, or restrict access if we suspect fraud, abuse, or policy violations.
Product Information & Availability
• We strive to provide accurate product descriptions, images, and pricing, but we do not guarantee that all details (including colors, packaging, and labeling) are always error-free.
• All pricing is subject to change without notice.
• We reserve the right to limit quantities, discontinue products, or modify formulations at any time.
• All pricing is subject to change without notice.
• We reserve the right to limit quantities, discontinue products, or modify formulations at any time.
Orders & Payment
• By placing an order, you agree to provide accurate billing and shipping details.
• We accept credit cards and other approved payment methods listed at checkout.
• Orders are subject to availability and approval. If we cannot fulfill an order, we will notify you and issue a refund if applicable.
• We reserve the right to cancel any order suspected of fraud or policy violations.
• We accept credit cards and other approved payment methods listed at checkout.
• Orders are subject to availability and approval. If we cannot fulfill an order, we will notify you and issue a refund if applicable.
• We reserve the right to cancel any order suspected of fraud or policy violations.
Shipping & Returns
• Shipping: We offer free shipping within the U.S. with no minimum purchase. Estimated delivery times are provided at checkout but are not guaranteed due to potential carrier delays.
• Returns & Refunds:
• We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you may return unopened products for a refund (excluding shipping costs).
• Opened products may be eligible for store credit at our discretion.
• To initiate a return, email happypets@arlopets.co with your order details.
• Returns & Refunds:
• We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you may return unopened products for a refund (excluding shipping costs).
• Opened products may be eligible for store credit at our discretion.
• To initiate a return, email happypets@arlopets.co with your order details.
Subscription & Auto-Renewal
• Customers may enroll in Subscribe & Save for recurring deliveries.
• Your payment method will be automatically charged based on your selected interval.
• You can modify or cancel your subscription at any time through your account settings or by contacting us before your next billing date.
• Your payment method will be automatically charged based on your selected interval.
• You can modify or cancel your subscription at any time through your account settings or by contacting us before your next billing date.
Product Disclaimer & Limitation of Liability
• No medical claims: Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Consult a veterinarian: Always consult with a licensed vet before introducing new supplements to your pet’s diet, especially if they have pre-existing conditions.
• Use at your own risk: Arlo Pet Supplies is not responsible for individual pet reactions. Pet owners should monitor their pets’ response.
• Limitation of Liability: We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
• Consult a veterinarian: Always consult with a licensed vet before introducing new supplements to your pet’s diet, especially if they have pre-existing conditions.
• Use at your own risk: Arlo Pet Supplies is not responsible for individual pet reactions. Pet owners should monitor their pets’ response.
• Limitation of Liability: We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
Intellectual Property
• All content on ArloPets.co, including logos, images, product descriptions, and text, is owned by Arlo Pet Supplies and protected under copyright and trademark laws.
• Unauthorized use, copying, or modification of our content is strictly prohibited.
• Unauthorized use, copying, or modification of our content is strictly prohibited.
User-Generated Content & Reviews
• By submitting a review, testimonial, or social media post about our products, you grant us permission to use, edit, and share that content for marketing purposes.
• We reserve the right to remove or not publish reviews that contain false, misleading, or inappropriate content.
• We reserve the right to remove or not publish reviews that contain false, misleading, or inappropriate content.
Privacy & Data Protection
• Your privacy is important to us. Your personal information is collected, used, and stored in accordance with our Privacy Policy [link].
• We do not sell or share customer data with third parties for marketing purposes.
• By using our website, you consent to our collection, use, and storage of your data as outlined in our Privacy Policy.
• We do not sell or share customer data with third parties for marketing purposes.
• By using our website, you consent to our collection, use, and storage of your data as outlined in our Privacy Policy.
Dispute Resolution & Governing Law
• Governing Law: These Terms are governed by and interpreted under the laws of New Jersey, United States.
• Dispute Resolution: If a dispute arises, you agree to first contact us at happypets@arlopets.co to seek resolution.
• Binding Arbitration: If a resolution cannot be reached, disputes shall be settled through binding arbitration rather than court litigation, except for claims eligible for small claims court.
• Dispute Resolution: If a dispute arises, you agree to first contact us at happypets@arlopets.co to seek resolution.
• Binding Arbitration: If a resolution cannot be reached, disputes shall be settled through binding arbitration rather than court litigation, except for claims eligible for small claims court.
Changes to These Terms
• We may update these Terms at any time. The latest version will always be posted on this page.
• Your continued use of the Site after changes constitutes acceptance of the updated Terms.
• Your continued use of the Site after changes constitutes acceptance of the updated Terms.
Contact Information
For any questions about these Terms, contact us at:
Email: happypets@arlopets.co
Website: [ArloPets.co]
By using our website and purchasing our products, you acknowledge that you have read and agree to these Terms of Services.
